Our support services form an integral part of the solutions we supply. When you choose an electrical storage solution for your vessel or project, we will assist and guide you every step of the way.
From the first calculations and designs to the onboard testing, installation and delivery of your batteries, we are there to assist, execute and explain. This way we ensure successful sea trials and operations, working in collaboration with the system integrator, vessel owner and/or shipyard.
We size the optimal battery solution.
After the calculation phase we define the battery system, interfaces, battery room specifications and certifications.
Detailed integration at your premises and design freeze.
Production at our facility in Hoofddorp, the Netherlands and transport to customer after FAT.
Installation of the racking and modules (usually executed by shipyard).
Our commissioning engineers will align a commissioning plan with you.
All batteries are tested in operational mode during the Harbour Acceptance Test and the Sea Acceptance Test.
Standard warranty is included and can be extended. An annual mechanical inspection by our team is advised.
Once the design is approved by all parties involved, production starts at our HQ in Hoofddorp, the Netherlands. To guarantee the highest quality, we only source from leading cell suppliers.
After a successful Factory Acceptance Test your batteries are safely shipped to their destiny: your ship or project.
Note that battery packs can be installed by us or a system integrator. If you choose the latter, we can still advise and help you (and them) to overcome any obstacles. Once operational we have a dedicated Service Team that is available 24/7/365 for both regular After Sales Services or (emergency) Support Services.
We ensure successful sea trials and operations, in collaboration with the system integrator, vessel owner and/or shipyard. All batteries are tested in operational mode during the Harbour Acceptance Test and the Sea Acceptance Test.
EST-Floattech Battery Systems are reliable and engineered for safe and continuous operational uptime in virtually any situation or weather conditions. Our energy packs need little maintenance. Still, periodical check-ups are important to guarantee a continuous care-free and safe operation for many years!
Should you need our Service Team, we are there to help. Our skilled Service Engineers are available to assist you by phone or online 24/7. When necessary, they travel worldwide to support your crew or team onboard.